Shipping & Returns
Shipping
All products are shipped within 1-2 business days. All orders are shipped via the customer's selected option.
Returns
Have you changed your mind and want to return your product?
Bear the conditions stated below when returning your products:
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
For eligibility for a return, your item must be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund, first recheck your bank account.
Then contact your credit card company. It may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you have gone through these steps and still have not received your refund yet, please contact us at Hello@VaidyaAyurveda.com.
Sale Items (if applicable)
Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Hello@VaidyaAyurveda.com and send your item to:
To return your product, you should mail your product to:
Vaidya Ayurveda
7181 N. Hualapai Ave Ste 130
Las Vegas, NV 89166
Gift Returns
If the item were marked as a gift when purchased and shipped directly to you, you would receive a gift credit for your return value. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased or the gift giver had the order shipped to themselves to give to you later, we would send a refund to the gift giver, and he or she will find out about your return.
You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
